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MKA

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  • About MKA show menu About MKA hide menu About MKA
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  • iMKA Mobile Application

Mobility as a Service

iMKA is a modern application that facilitates the use of public transport and other public services. By using iMKA, you have access to periodic and one-time railway tickets and many urban transportation systems operating in the Region.

Two iMKAs are better than one

The new iMKA also meets your expectations regarding having a card and an application, as well as having iMKA without registering in the system. The new iMKA comes in both full and lite versions. Which one do you choose? The full version provides access to all services offered in the system, while the lite version does not provide access to the CiCo mode and periodic tickets. By activating the lite version, you can always switch to the full version of the application.

Profiles in iMKA

Profiles are our answer to your needs related to streamlining the ticket purchasing process. The new iMKA allows you to create your own profiles in which you can define discounts for individual modes of transport. You can create profiles and add other passengers (e.g. children) and define their preferences as well. You can also attach a bike and/or a dog to each profile. Simply switch iMKA to the appropriate profile to purchase the right number of tickets with the appropriate discounts for each passenger - and for yourself.

Trip planning

In iMKA, you can easily plan your trip by indicating your destination. Our planner allows you to find connections and choose the optimal mode of transportation. The planner includes the Fast Agglomeration Railway, urban transportation systems in Małopolska, and other elements of the region's transportation system (road transport). Planning a trip in iMKA also means the ability to purchase all the required tickets for the journey in one transaction.

Tickets in iMKA

The application offers access to one-time and periodic tickets. In iMKA, you can quickly and safely purchase railway tickets (Koleje Małopolskie, POLREGIO), tickets for urban transportation systems in Krakow, Tarnów, Zakopane, Nowy Targ, Wieliczka, Miechów, Oświęcim, as well as bus tickets (Autobusowe Linie Dowozowe).

Subscriptions

The new iMKA has features allowing for the purchase of any tickets in a subscription model. The first service available in this way in the application is the 5+1 ticket offered by the City of Krakow for travel in the Krakow Public Transport system. The subscription service in iMKA is flexible - depending on the needs and requirements of our partners, we can create subscriptions for any period and flexibly manage the price of the service in each subscription period.

Free tickets in iMKA

iMKA offers many solutions for selling services from our partners, but only iMKA offers you the opportunity to obtain these services (tickets) for free. The free tickets tool was created with the promotion of public transportation in mind and offers unlimited possibilities for creating target groups. In iMKA, free tickets are obtained by anyone who watches a dedicated video material, and the obtained tickets go to a special section, so you can use them when you need them - they are tickets to be validated.

Check-in-Check-out (CiCo)

New iMKA is the first mobile application that offers you the ability to use stop tariffs. CiCo mode allows for automation of the ticket purchase process. Simply turn on CiCo and iMKA will detect which stop you are boarding, which train you are taking, and in which direction you are traveling. By getting off the train, you will end the journey and make the payment in the most favorable offer for you. This functionality is possible thanks to our special ticket machines on trains and location functions.

Payment methods

In iMKA, we give you the option to pay for services using your own linked payment cards in the application, ApplePay / GooglePay services, t-portmonee, or through Przelewy24, where you have access to e.g. Blik. In the new iMKA, we also give you the option to define which method you want to use to pay for individual services. Payment methods can be defined in the application settings or during a transaction.

Ticket transfer

The new iMKA has been integrated with the Park&Ride parking system. Temporary tickets that entitle you to leave your car in the parking lot for a specified period of time are available at MKA-managed parking lots. The MKA system works in postpay format in this case - to leave the parking lot, you must pay for the ticket at the exit machine or terminal before leaving. To make this task easier for you, the new iMKA has a ticket transfer function to the application. Simply scan the QR code on the ticket you received at the entrance in iMKA to transfer it and pay there. Leaving the parking lot then takes place as in the case of our users who have season tickets in iMKA.

iMKA Watch

The new iMKA is also available on your smartwatch (Apple, Android). You can use iMKA Watch to show your ticket to the controller, read notifications, and travel in CiCo mode.

Paid Parking Zone

The new iMKA can also be used for journeys in your own car. We have introduced the ability to use paid parking zones in the application, which operate in the region. iMKA clearly presents the areas of application of individual zones on the map, allows you to manage your vehicles, and pay in modes such as time-based, fixed amount, and start/stop.

mCitizen

mCitizen is a mobile application that gives you access to your public resources. You can find your ID card, driving license there, and thanks to the cooperation between the Małopolskie Voivodeship and the Chancellery of the Prime Minister, we have integrated the resources of the MKA system. As a result, periodic tickets that you buy in the MKA system are also available in the mCitizen application. The integration has also allowed our portal to communicate with the mIdentity system, enabling automatic registration in the MKA system using your data stored in state resources.

 

Krakow Card

Our system is integrated with the Krakow Card program. In iMKA, you will have access to your KK identifier, but most importantly, access to special tariffs available only to participants in the KK program. To enjoy cheaper tickets and other discounts in iMKA, simply register in the KK system and specify the iMKA application as your carrier.

Artificial Intelligence

The new iMKA analyzes your shopping preferences. The application learns how you use the offered services. Therefore, you should not be surprised when you see a message from the application with a proposal to buy a ticket before you even think about it.

Contact

Customer Service Point

661 643 746

st. Pawia 5
31-154 Krakow
Main Hall of the Railway Station, level -1 under the 1st platform, office number 33

Opening hours
mon-fri 09:00 - 17:00

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Project co-financed by the European Union under the Małopolska Regional Operational Programme 2007 – 2013

Operatorem systemu MKA, odpowiedzialnym za proces sprzedaży i reklamacji, jest firma:

UNICARD Smart City sp. z o.o. ul. Zakopiańska 162, 30-435 Kraków, Numer KRS: 0001062877